Whether you’re an investor looking to diversify your savings or a shopper looking to buy physical gold and silver, Birch Gold Group has a product to suit your needs. They offer a free information kit to help you get started. If you’re already familiar with investing in physical precious metals, they also have an IRA conversion service, which allows you to convert your IRA into a Precious Metals IRA.

Customer service

Almost two decades old, Birch Gold Group is one of the leading precious metals dealers in the country. They have a team of experienced professionals, including former commodity brokers and financial advisors, who work to help Americans diversify their savings with physical precious metals.

Birch provides a wide variety of physical precious metals, including gold and silver coins, bars, and platinum and palladium. They also offer an excellent gold and silver buy-back program. In addition to offering these products, they offer educational resources for customers who want to learn more about investing in precious metals.

Their main office is located in Burbank, California. Its headquarters are staffed by 65 employees. Customer service is available seven days a week from 7am to 6pm PST. They offer free shipping on all purchases.

Birch has received an A+ rating from the Better Business Bureau. This rating is an indication of their commitment to fair business practices. In addition, they offer a free precious metals information kit for prospective customers.

Birch is a member of the American Numismatic Association. Their website has extensive information about gold coins, bars, and numismatic coins. They also have a dedicated section containing customer reviews.

They have received an average of four stars out of five from consumer review sites. It also has a great rating from Trustpilot. These reviews come from verified customers.

They offer a wide variety of IRA approved bullion products. They offer silver coins like the American Eagle, and they also offer gold coins such as the Gold American Buffalo in sizes from 1 ounce to half an ounce. They have also partnered with reliable depositories, so customers can rest assured that their savings will remain safe.

Birch has an AAA rating from Consumer Affairs. This rating is an indication that the company is an excellent choice for consumers. The rating is based on the information available on the Internet. Consumer Affairs also lists advantages and disadvantages of using a particular company.

Buy-back program

Founded in 2003, Birch Gold Group is a leading dealer of precious metals in the United States. They have a buy-back program that allows customers to have their precious metals returned at an agreed price. The company has a longstanding reputation and a large customer base. The buy-back program is convenient and simple. The company uses trusted depositories and financial advisors. It also offers tax-deferred IRAs.

The company offers a wide selection of metals, including collectible coins. It also provides advice and guidance to customers. The company has an account representative to guide customers. They also offer free shipping on purchases. The company has a variety of metals to choose from, including silver and gold coins. They also offer IRAs for investing in precious metals. The selection varies based on customer preferences.

Birch Gold has a reputation for providing excellent customer service.  Numismatic Association.. There are only a few customer complaints filed against the company. They include billing issues, miscommunications due to COVID 19 and precious metal value reporting.

A few customers have also complained about robocalls. However, they have responded to all customer complaints. Customers have also appreciated the company’s knowledgeable and skilled specialists. They recommend the company to others. The company has also appeared on major news outlets, including Fox Business News. They have been endorsed by Michael Savage and Candace Owens.

Birch has been in business for nearly two decades and has helped more than 13,000 customers. They are the leading dealer of physical precious metals in the United States.

Multiple custodian options

Founded in 2003 in Burbank, California, Birch Gold Group has built a reputation as a trusted U.S. based precious metals dealer. With a wealth of experience in the industry, the company offers clients excellent investment opportunities, education and guidance. Whether you want to buy precious metals or invest in gold, Birch is here to help.

As an alternative to investing in stocks, many investors are embracing the benefits of investing in precious metals. In particular, Birch offers the option of a Precious Metals IRA. This type of account allows the owner to invest in gold and silver without the use of tax penalties. Unlike a traditional IRA, the Precious Metals IRA account is in the owner’s name. It allows for tax-advantaged investing in gold, silver and platinum.

Birch works with trusted custodians to ensure that your investments are secure. The company’s primary custodian partner is Equity Trust Company, which is a long-established company that has been in business for more than 45 years. The company also does not charge a separate custodial fee for the account. Upon sign-up, Birch Gold provides customers with a free information kit.

They work with licensed custodians and depositories, and customers have the option of secure storage for their precious metals. The company’s partner, Brink’s Global Services, operates secure storage facilities in New York City and Salt Lake City. The company also regularly performs audits and provides independent verification of precious metal holdings.

They offer clients a comprehensive selection of precious metals, including gold, silver, platinum and palladium. It also offers a variety of weight categories, including fine gold, silver and platinum. Customers may also purchase an American Eagle silver coin for an investment of $5,000.

The buy-back program, where customers can trade in their precious metals for an agreed upon price. Customers have the option to store their gold at a secure storage facility, or have it shipped directly to them.


Founded in 2003, Birch Gold Group is one of the largest dealers of precious metals in the country. Its headquarters are located in the Burbank, California area, and it has offices in San Francisco, Silicon Valley and Los Angeles. The company offers a wide variety of services that are tailored to individual needs. It has been in business for almost two decades and has served thousands of customers. It has been named as one of the best precious metals companies in America by the editors of San Francisco Gate.

Birch Gold Group offers a wide selection of precious metals, including gold, platinum, palladium and silver. The company also sells proof coins. Its website provides information on the different types of coins, as well as links to free information kits.

The company has also been featured in major media outlets, including the Ben Shapiro Show. The company is composed of a team of experienced professionals, including former wealth managers and commodity brokers. It has a strong reputation among customers, based on its two decades of success.

Birch Gold Group is one of the many companies that offer precious metals, but it is a legitimate company. Its reputation is overwhelmingly positive, and it offers a wide variety of options that make it a suitable choice for intermediate and beginner investors. Its service is also excellent, and it offers education on precious metal investments.

It has a large inventory of precious metals and offers services that are convenient and easy to use. It has helped its customers diversify their savings and reach their retirement goals. It also helps them open special self-directed retirement accounts.

Birch Gold Group has received several complaints from its customers. One customer felt misled about the fees associated with rolling over his gold IRA. Another customer complained about robocalls and billing issues. Birch Gold Group has responded to both complaints, stating that the company is not a scam.